Please allow 5 to 14 business days from the date your order was placed for your order to ship. If you have not received a tracking number by the 15th business day, please contact us. 

Our Ready To Wear pieces are shipped in 1-2 business days. Please note if your order includes a custom piece your entire package will be shipped once the custom piece is complete. 

We ship using the address provided upon purchase, kindly verify that the information is accurate. Any returned orders will be reshipped at your expense.

Coupons can be used on new orders only. Coupons can not be applied to old orders.

All sales are final. No refunds, cancellations or exchanges at this time. If you receive a damaged item, please contact us within 3 business days of delivery and we will be happy to send you a replacement/exchange.

Customer service inquiries made via phone will not be acknowledged. Please contact us via email.

For any other inquiries not answered on this page, contact us at Info@nomosecouture.com
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